Expertise and Professionalism Capture Bird that Eluded Others

PARTNER

Giant Food Store, Conshohocken, Pennsylvania

• Major supermarket chain.

OBJECTIVE

Meridian was asked to remove a bird that eluded the store’s regional pest control company for two weeks.

• Many companies approach general pest control providers first, despite the specialized nature of bird intrusions.

• Giant’s national food safety director recommended Meridian to the regional office.

SOLUTION

Meridian’s trained Bird Removal Technician (BRT) called on her expertise on bird behavior and with the capture system.

• The BRT assessed the situation and deployed Meridian’s patented live capture system.

• Meridian’s BRT had to “adapt and overcome” when the bird suddenly hid. Her knowledge of this bird species allowed her to coax the bird into the open, where she captured the bird.

RESULTS

Using Meridian’s patented system, the BRT captured the bird in 15 minutes.

• The customer was very impressed with the BRT, saying she was “friendly and welcoming,” taking the time to explain to curious customers that the bird would not be harmed.

• Meridian not only captured the bird, but also the supermarket’s regional bird removal business.