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Frequently Asked Questions

Can you remove birds from inside my facility?

Yes, we are able to remove birds from inside all types of facilities. Using our 100% guaranteed service, we have removed birds from 15,000-square-foot grocery stores, 3,000,000-square-foot distribution centers, 3-story open-concept malls, airports, inside a 16-story hotel, and many more locations.

How quickly can you be here?

Our average response time depends on the urgency of your bird removal needs. Our goal is to solve your problems on the first try, during our first trip. We have emergency service available with a 24 hour or less response time if needed. If you have a facility larger than 1,000,000 sq ft, multiple facilities needing service, or long-standing bird issues this may require a different response time due to preparation. To find out our current estimated time to service, please call 855-362-2200.

What if I have an emergency?

We have a 24-hour emergency response service available if needed. Emergencies may include a hawk or other bird of prey entering your facility, food safety audits, customer-facing issues, or other situations. Call 855-362-2200 or order service online.

What hours during the day is the work typically performed?

Service is performed during daytime hours because this is the time of day the birds are most active. To offer our guaranteed service, we must have full access to the facility during all open hours and be able to work when the birds are active. Our technicians are trained to work in busy settings without disrupting your operations or customers.

Where do you offer service?

Service is available in all fifty United States, and its territories; please click here to see who we serve.

How are the birds captured?

All birds are removed with our proven live capture process. We have developed a unique method with custom-built, patented equipment to safely and effectively capture birds. When our technicians arrive on site, they first scout the area looking for the birds and the best capture locations. Once these are determined, the nets are placed, and our technicians will work with the birds using a variety of techniques. The nets are constantly monitored and birds are removed immediately from them during this process. By following our process, the technicians can safely capture all birds while on site.

How can I prevent birds from coming back after you’ve removed them?

After any of our removal services, we perform a full facility inspection. During the inspection, we look for any facility maintenance, sanitation, or operational issues that may contribute to bird problems at your facility. Following this process, we offer recommendations and best practices for bird prevention. By implementing these best practices, you can reduce the number of bird issues at any facility. Meridian offers regular inspections for your facility, whether large or small, try our Bird Bucks Program today to get the service you need at the price you deserve.

Why are the birds inside my facility?

Birds may enter your facility for a number of different reasons. The birds are attracted to your facility by a number of factors, including food, water, shelter, warmth, or safety. The birds may enter through open doors, gaps along the roofline, or other holes in your facility wall. This can be accidental, in pursuit of food they can see, or when seeking warmth. In rare instances, a predator such as a hawk may chase other birds inside your facility. Once birds find their way inside your facility, it is sometimes difficult to find their way out.

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